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JamArchitect  
#1 Posted : Saturday, April 13, 2019 9:49:13 PM(UTC)
JamArchitect

Rank: Member

Joined: 1/30/2019(UTC)
Posts: 10
United States
Location: Michigan

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So I finished saving a new design and I came back to it and there is a error message saying that this file has been damaged, or was created by a more recent version of Punch! Home Design. Will I be able to get my design back or do I have to start over Crying ?
JamArchitect  
#2 Posted : Saturday, April 13, 2019 9:50:17 PM(UTC)
JamArchitect

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Joined: 1/30/2019(UTC)
Posts: 10
United States
Location: Michigan

Thanks: 1 times
Also I am using Punch Home and Landscape Design Professional v20
Patricia G.  
#3 Posted : Saturday, April 13, 2019 11:08:45 PM(UTC)
Patricia G.

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Hi there,

Sometimes, if the software closes unexpectedly, and you open the program again (immediately), it opens a recovery file (automatically).
However, if you are getting this error message, the file is lost. Usually, if you check the file, the size is 0 kb.

This problem happens for different reasons. One of them is => if you did several (and consecutive) 3D renderings of a large file => this means that the issue is related with the video card.
This is why, when I am doing several renderings, I create a special file for the renderings, but in the meantime, I keep the original file.

Answering to your question: unfortunately, it is not posible to recover the file. Sad

Hope this helps.
Patricia G.- Forum Moderator
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