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taschultz  
#1 Posted : Sunday, August 09, 2020 5:16:09 PM(UTC)
taschultz

Rank: Newbie

Joined: 8/9/2020(UTC)
Posts: 2
United States
Location: TN

I have created an animation path, about 8 segments long, and have set all the views and elevations. When I go to export an AVI animation, name the file and then click "Save", the screen shows the current "3D Walk-Through" position/view, then in the status will say "rendering" and then within a second return to the split 2D/3D view. When I look in the folder where I'd like to have the animation exported to, there are no files listed, as if the export didn't take place.

I've searched the help, and video tutorials, and have read the help guide, and cannot find anything that assists me with resolving this issue. Can anyone point me in the right direction?

My system is running off an i7 Core, Nvidia Gforce 1660 graphics card, and 32 Gigs of memory, and my design is only 24 megs in size and is primarily just a structure as I've not placed any objects within the design yet. Therefore, I don't believe this is a hardware/system problem.

Thanks in advance for any help anyone may provide!
Forum Host  
#2 Posted : Sunday, August 09, 2020 5:19:00 PM(UTC)
Forum Host

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Hi there,

when you post questions at the Forum, please inform the exact name and version number of your program (V15 or V18 or V20, etc)
Different programs and versions include different features, so we need the information in order to provide the correct solutions.
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taschultz  
#3 Posted : Sunday, August 09, 2020 8:55:02 PM(UTC)
taschultz

Rank: Newbie

Joined: 8/9/2020(UTC)
Posts: 2
United States
Location: TN

I'm sorry, i thought i had posted in the Professional V21 Forum. That is the version i am using, Home and Landscape Professional V21. Please let me know if there is any other information that is needed. Thank you!
Patricia G.  
#4 Posted : Sunday, August 09, 2020 10:45:14 PM(UTC)
Patricia G.

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Hi there,

Originally Posted by: taschultz Go to Quoted Post
I'm sorry, i thought i had posted in the Professional V21 Forum


It happens that Professional has different versions with different features, hence the question.

I did several tests last night and I can confirm that this issue is a bug. I already reported it to the programmers, so lets wait for a solution ASAP.
Patricia G.- Forum Moderator
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graffixalley  
#5 Posted : Monday, August 10, 2020 6:51:13 AM(UTC)
graffixalley

Rank: Newbie

Joined: 7/1/2020(UTC)
Posts: 1
United States
Location: Ohio

I am having the same issue. I even created a new single room house with only one short animation segment and it never created an AVI file.
I am also using Professional v21 on Windows 10 v2004 using a Dell XPS system with decent hardware/video.
Patricia G.  
#6 Posted : Monday, August 10, 2020 8:09:38 AM(UTC)
Patricia G.

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Hi there,

I did several tests last night and I can confirm that this issue is a bug. I already reported it to the programmers, so lets wait for a solution ASAP.
Patricia G.- Forum Moderator
My Website: Punchhelpers
My Facebook page: Punchhelpers on Facebook
My eBooks: Pat’s eBooks
Patricia G.  
#7 Posted : Monday, August 10, 2020 8:59:41 AM(UTC)
Patricia G.

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Additional information: the Animator works fine for the previous versions (up to V20)
Patricia G.- Forum Moderator
My Website: Punchhelpers
My Facebook page: Punchhelpers on Facebook
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twinkletoes  
#8 Posted : Thursday, October 08, 2020 7:43:15 PM(UTC)
twinkletoes

Rank: Newbie

Joined: 9/9/2020(UTC)
Posts: 2
Canada
Location: Ontario

Hi There!

I'm having the same issue, is there a fix yet?
~twinkletoes
using Punch! Home Design & Landscape Professional
version 21.0.0.1013
Patricia G.  
#9 Posted : Thursday, October 08, 2020 10:18:35 PM(UTC)
Patricia G.

Rank: Advanced Member

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Was thanked: 79 time(s) in 78 post(s)
No news re: this issue.

Patricia G.- Forum Moderator
My Website: Punchhelpers
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My eBooks: Pat’s eBooks
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