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Patricia G.  
#1 Posted : Sunday, September 28, 2014 12:00:00 AM(UTC)
Patricia G.

Rank: Advanced Member

Joined: 11/1/2002(UTC)
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Hi there,

as you probably know, this forum is user to user, so, although I will do my best to help, most of the issues related with installation are solved by Punch Tech Support.

Try this this solution provided by the manufacturer:
http://support.encore.co..._id=1615&product_id=3372

If the above solution doesn't solve the issue, at the bottom of the solution, you will find a phone number to call tech assistance as well as a link to submit a ticket and ask for help.

Patricia
--> My website: www.punchhelpers.com
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Patricia G.- Forum Moderator
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