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Bednarova, Daniela  
#1 Posted : Wednesday, April 30, 2008 12:00:00 AM(UTC)
Bednarova, Daniela

Rank: Newbie

Joined: 4/29/2008(UTC)
Posts: 0

Could you tell me why I can't read the text in the Properties? They appear like text which was done with the font not installed in Fonts folder. Jagged and not readable. Please, help. Daniela
Patricia G.  
#2 Posted : Wednesday, April 30, 2008 12:00:00 AM(UTC)
Patricia G.

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Joined: 11/1/2002(UTC)
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Hi Daniela,

I saw this problem in a computer with a French version of the Windows OS

Try this
Go to your Control Panel, then to your Language Settings. The default language must be English (United States).

Now, if you can't visualize the preview bar / properties bar in full, try this:

- Close your programs. Go to your desktop.
- Right click --> Properties --> Settings --> Advanced
- Search the configuration for the Display (The tab is different in different Windows / Video card configurations).
- Set the DPI settings in Normal Size (96 DPI)
(see attached)
This should correct the problem

Patricia
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Bednarova, Daniela  
#3 Posted : Monday, May 5, 2008 12:00:00 AM(UTC)
Bednarova, Daniela

Rank: Newbie

Joined: 4/29/2008(UTC)
Posts: 0

Thank you SOOOO much Patricia, for your advice. 96 DPI did it !!!!!!! Now not only Punch! is working but also my other software (Flash etc.) is readable.

YAY !!!!!

Daniela
Patricia G.  
#4 Posted : Monday, May 5, 2008 12:00:00 AM(UTC)
Patricia G.

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Hi Daniela

You are welcome!! Thank you for the feedback :-)

Patricia
Patricia G.- Forum Moderator
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Koleary  
#5 Posted : Sunday, May 20, 2012 12:00:00 AM(UTC)
Koleary

Rank: Newbie

Joined: 5/20/2012(UTC)
Posts: 0

I've run into a problem installing the Interior Design Suite. I run the downloaded executable and after a bit of a wait, a standard 'do you trust this program' message pops up, I click to continue and the installer starts. When I click 'Next' in the installer to continue, it closes and nothing happens. Any ideas?
Patricia G.  
#6 Posted : Tuesday, May 22, 2012 12:00:00 AM(UTC)
Patricia G.

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Hi there,

Check this page in the main support site
http://support.encore.co..._id=1206&product_id=2818

Patricia
Patricia G.- Forum Moderator
My Website: Punchhelpers
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comtnboarder  
#7 Posted : Sunday, March 31, 2013 12:00:00 AM(UTC)
comtnboarder

Rank: Newbie

Joined: 3/31/2013(UTC)
Posts: 0

My PC is brand new. Just installed windows 8 yesterday. The specs are intel core i7-3770, 16Gb RAM, 3TB HDD (C: drive where os is installed), 60 GB SSD (Currently empty), and 4GB Video Card. Yet when I intall it i get a message that pops up saying: "This software requires an additional 1408452848Kbytes free on the C: Drive to install. Please remove any unnecessary files and try again." Please help? Partitions are good. Nothing else is on the pc except chrome, and wireless peripherals. Antiivirus isn't even on it yet.
Patricia G.  
#8 Posted : Sunday, March 31, 2013 12:00:00 AM(UTC)
Patricia G.

Rank: Advanced Member

Joined: 11/1/2002(UTC)
Posts: 7,400

Thanks: 7 times
Was thanked: 113 time(s) in 111 post(s)
Hi there,

Check these articles
http://support.encore.co..._id=1206&product_id=2976
http://support.encore.co..._id=1645&product_id=2976

If these steps don't solve the problem, at the bottom of the articles, you will find a telephone number as well as an email address to submit a ticket to the TD

Patricia
Patricia G.- Forum Moderator
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Sowels, Bernetta  
#9 Posted : Saturday, March 24, 2018 12:00:00 AM(UTC)
Sowels, Bernetta

Rank: Newbie

Joined: 3/24/2018(UTC)
Posts: 0

Unable to download Punch interior design suite on chromebook. HELP!
Patricia G.  
#10 Posted : Saturday, March 24, 2018 12:00:00 AM(UTC)
Patricia G.

Rank: Advanced Member

Joined: 11/1/2002(UTC)
Posts: 7,400

Thanks: 7 times
Was thanked: 113 time(s) in 111 post(s)
Hi there,

As you probably know, this Forum is user to user (I am a Punch user like you) so we don't deal with hardware or installation issues because we can't evaluate your computer conditions.

Please, contact the technical support so they can check the issues in your computer, installation, etc as well as they will check your system, limitations, etc..
http://support.encore.com/

Patricia G. / Forum Moderator
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