Thank you for buying my eBook and glad to know that it helped! :-)
1 - As per your first post, I understand that the floor thickness is 20". If the floor "Working Elevation" is 1'-2" (14"), then the floor "Object Elevation" is -6". Therefore, the deck should be following the same parameters => "Working Elevation" = 1'-2" (14"), and deck "Object Elevation" = -6".
Re: the stairs => check if you included the thickness and check if it has the correct extension and layout (you can see "how do I calculate and layout stairs?" => page 94 of my eBook)
If the problem is different, please, post an image showing the issue. If you wish to post images --> follow these steps:
- upload your picture to a free online photo album like Photobucket or Flickr or Picassa, for example
- Look for the link of your picture (usually, photo albums provide a "link for a forum" script) --> copy the full URL --> Paste the link in your post.
2 - Elevation View => you can see a side view of your project using 3D => 3D Navigation => Front View, Back view, etc. but without dimensions. In order to create a 2D elevation with dimensions, you'll need the Elevation View mode, as I stated in my answer.
Regarding the programs and options: as you probably know, this Forum is user to user (I am a Punch user like you), so I can't help you with your question regarding sales and upgrades. I'd suggest to call the sales dept (is free) or contact them by email, so they can tell you if there is any additional option. http://support.encore.com/ordersupport/
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