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Patricia G.  
#1 Posted : Friday, April 5, 2013 12:00:00 AM(UTC)
Patricia G.

Rank: Advanced Member

Joined: 11/1/2002(UTC)
Posts: 7,630

Thanks: 8 times
Was thanked: 141 time(s) in 139 post(s)
Susan,

I will be glad to help, but I need more information.
Please, post your questions according with the following guidelines
http://forums.punchsoftware.com
(specially regarding the name and version number of your program)

Patricia
--> My website: www.punchhelpers.com
--> My NEW e-book: Learning Punch Software (R): Basic & Advanced Training
--> My e-book: Learning Punch Software (R): Importing, Exporting and Printing
--> My e-books free video presentation: Pat's e-books
--> My Facebook page: https://www.facebook.com/punchhelpers.links
--> Twitter: Follow me on Twitter
Patricia G.- Forum Moderator
My Website: Punchhelpers
My Facebook page: Punchhelpers on Facebook
My eBooks: Pat’s eBooks
My Store: Punchhelpers Store
BD, Susan  
#2 Posted : Monday, April 8, 2013 12:00:00 AM(UTC)
BD, Susan

Rank: Newbie

Joined: 1/28/2012(UTC)
Posts: 0

Hi, had to take a break from this, not having much luck with any of it.

I have the 2008 House Beautiful Home Design Suite. For version all I can find is 1st edition.

Is this the info you need, I'm just so frustrated with the whole software.

Have read & read & watch the tutorial & can't seem to get anything to work. Thanks, Susan
Patricia G.  
#3 Posted : Monday, April 8, 2013 12:00:00 AM(UTC)
Patricia G.

Rank: Advanced Member

Joined: 11/1/2002(UTC)
Posts: 7,630

Thanks: 8 times
Was thanked: 141 time(s) in 139 post(s)
Hi Susan,

This is a rather old program, and it was discontinued after the first version, so there aren't updates.

You can discuss the upgrade options with the sales department: the telephone number is at the top of the following page
http://www.punchsoftware.com/

You will find information and tips about this program in this page
http://support.encore.co...ail.aspx?product_id=2613

Or, if you have specific questions, I will do my best to answer them

Patricia
--> My website: www.punchhelpers.com
--> My NEW e-book: Learning Punch Software (R): Basic & Advanced Training
--> My e-book: Learning Punch Software (R): Importing, Exporting and Printing
--> My e-books free video presentation: Pat's e-books
--> My Facebook page: https://www.facebook.com/punchhelpers.links
--> Twitter: Follow me on Twitter
Patricia G.- Forum Moderator
My Website: Punchhelpers
My Facebook page: Punchhelpers on Facebook
My eBooks: Pat’s eBooks
My Store: Punchhelpers Store
Button, R.  
#4 Posted : Friday, April 12, 2013 12:00:00 AM(UTC)
Button, R.

Rank: Newbie

Joined: 4/11/2013(UTC)
Posts: 0

Hi Patricia, this is actually Susan not my husband Ralph. I can't seem to log in, I tried several times, applied for a new password, absolutely nothing. I tried to re register I wasn't allowed as my email address is already there.

Anyway, sorry if this is confusing, it's extremely to us. I posted an answer to you last night but I see that it hasn't been posted, maybe I missed something.

We have a question & hope you are the person to turn to.

(Edited)

Can you include me in the answer? Also, give some hints as to how to get a new password,
Thanks, Susan
Patricia G.  
#5 Posted : Friday, April 12, 2013 12:00:00 AM(UTC)
Patricia G.

Rank: Advanced Member

Joined: 11/1/2002(UTC)
Posts: 7,630

Thanks: 8 times
Was thanked: 141 time(s) in 139 post(s)
Hi Susan,

I received your two messages yesterday and I answered by email. As I see that you posted your message again, I am answering here

1 - I checked with the Forum host, and they didn't receive any request for a new password. At the bottom of this message, you will find a button "Email to Sysop" --> please, use this path for the password issue.
2 - This Forum, provided by Punch Software is just for questions related with the program. So, if you have specific questions related with the program, please, post them here. I will do my best to answer the issues. Try to detail the problem as specifically as possible, so we can understand the issue. Let us know exactly what you want to do, what you tried, what seems broken, etc.
3 - www.punchhelpers.com is my professional website, so if you have questions regarding my services, or if you wish a quotation, I will be glad to discuss my assistance.

Patricia
--> My website: www.punchhelpers.com
--> My NEW e-book: Learning Punch Software (R): Basic & Advanced Training
--> My e-book: Learning Punch Software (R): Importing, Exporting and Printing
--> My e-books free video presentation: Pat's e-books
--> My Facebook page: https://www.facebook.com/punchhelpers.links
--> Twitter: Follow me on Twitter
Patricia G.- Forum Moderator
My Website: Punchhelpers
My Facebook page: Punchhelpers on Facebook
My eBooks: Pat’s eBooks
My Store: Punchhelpers Store
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