logo
Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

Options
Go to last post Go to first unread
TNoah  
#1 Posted : Sunday, November 15, 2020 5:20:19 PM(UTC)
TNoah

Rank: Newbie

Joined: 11/7/2018(UTC)
Posts: 7

Thanks: 1 times
I recently upgraded my Mac to macOS Big Sur, Version 11.0.1. I cannot get existing design files to open. Is this a compatibility problem?
Patricia G.  
#2 Posted : Sunday, November 15, 2020 11:09:13 PM(UTC)
Patricia G.

Rank: Advanced Member

Joined: 11/1/2002(UTC)
Posts: 7,630

Thanks: 8 times
Was thanked: 141 time(s) in 139 post(s)
Hi there,

I am not sure, so I am checking this issue with my Punch contacts.
Patricia G.- Forum Moderator
My Website: Punchhelpers
My Facebook page: Punchhelpers on Facebook
My eBooks: Pat’s eBooks
My Store: Punchhelpers Store
thanks 1 user thanked Patricia G. for this useful post.
TNoah on 11/16/2020(UTC)
TNoah  
#3 Posted : Monday, November 16, 2020 12:34:46 PM(UTC)
TNoah

Rank: Newbie

Joined: 11/7/2018(UTC)
Posts: 7

Thanks: 1 times
Thanks for checking Patricia.
Patricia G.  
#4 Posted : Monday, November 16, 2020 2:11:32 PM(UTC)
Patricia G.

Rank: Advanced Member

Joined: 11/1/2002(UTC)
Posts: 7,630

Thanks: 8 times
Was thanked: 141 time(s) in 139 post(s)
You're welcome! ThumpUp
Patricia G.- Forum Moderator
My Website: Punchhelpers
My Facebook page: Punchhelpers on Facebook
My eBooks: Pat’s eBooks
My Store: Punchhelpers Store
Patricia G.  
#5 Posted : Monday, November 16, 2020 8:24:38 PM(UTC)
Patricia G.

Rank: Advanced Member

Joined: 11/1/2002(UTC)
Posts: 7,630

Thanks: 8 times
Was thanked: 141 time(s) in 139 post(s)
They are checking the issue... Cool
Patricia G.- Forum Moderator
My Website: Punchhelpers
My Facebook page: Punchhelpers on Facebook
My eBooks: Pat’s eBooks
My Store: Punchhelpers Store
TNoah  
#6 Posted : Tuesday, November 17, 2020 11:55:50 AM(UTC)
TNoah

Rank: Newbie

Joined: 11/7/2018(UTC)
Posts: 7

Thanks: 1 times
Update. When I ask the question: "If I purchase Punch! HDS Complete 20 from the Apple Store will this software run on my iMac with Version macOS Big Sur, Version 11.0.1.? "
I Received the following reply from Encore: "Unfortunately not. Our current version 20 MAC products will not run on Big Sur. Our developers are working on a new version that will work with the newest operating system, but at this time we do not have a potential release date for this."
Thanks, TNNoah
Patricia G.  
#7 Posted : Tuesday, November 17, 2020 2:04:29 PM(UTC)
Patricia G.

Rank: Advanced Member

Joined: 11/1/2002(UTC)
Posts: 7,630

Thanks: 8 times
Was thanked: 141 time(s) in 139 post(s)
Yesterday, when I contacted Punch regarding this issue, I was informed that they checked V20 and it was working without problems.

I will check again today.
Patricia G.- Forum Moderator
My Website: Punchhelpers
My Facebook page: Punchhelpers on Facebook
My eBooks: Pat’s eBooks
My Store: Punchhelpers Store
Patricia G.  
#8 Posted : Tuesday, November 17, 2020 2:20:14 PM(UTC)
Patricia G.

Rank: Advanced Member

Joined: 11/1/2002(UTC)
Posts: 7,630

Thanks: 8 times
Was thanked: 141 time(s) in 139 post(s)
Update: I just received a confirmation from Punch that the preliminary tests didn't show any problem with V20 on macOS 11.0.1.

Waiting for testing with V19.
Patricia G.- Forum Moderator
My Website: Punchhelpers
My Facebook page: Punchhelpers on Facebook
My eBooks: Pat’s eBooks
My Store: Punchhelpers Store
Patricia G.  
#9 Posted : Thursday, November 19, 2020 4:18:41 AM(UTC)
Patricia G.

Rank: Advanced Member

Joined: 11/1/2002(UTC)
Posts: 7,630

Thanks: 8 times
Was thanked: 141 time(s) in 139 post(s)
Update:

I just received an update from Punch! regarding this issue => The Punch Home Design Mac V19 products DO NOT work with Big Sur
Patricia G.- Forum Moderator
My Website: Punchhelpers
My Facebook page: Punchhelpers on Facebook
My eBooks: Pat’s eBooks
My Store: Punchhelpers Store
Users browsing this topic
Guest
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.