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Patricia G.  
#1 Posted : Friday, June 9, 2017 12:00:00 AM(UTC)
Patricia G.

Rank: Advanced Member

Joined: 11/1/2002(UTC)
Posts: 7,428

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Hi there,

Regarding to your questions:

1 - This issue can be related with the fact that your program is rather old => sometimes old programs don't work well with more updated components (hardware).
Try these resources:

- Check the website of your video card manufacturer and update the drivers
- Go to the video setup on your PC (may be different for different versions of Windows and video card); for most, click on an empty part of the windows Desktop, click on Settings -> Advanced -> Troubleshoot. Back the accelerations slider, one level each time and see if the problem disappears. For Windows 7 --> Right Click on your desktop. --> Personalize --> display --> Change Display settings--> Advanced
- Right click on the wallpaper (look for a place without icons)--> Properties--> Settings--> Advanced--> Open GL--> Compatibility Settings--> Force 16 bits--> Apply--> OK
- Set your video color depth at 24 or 32 bits ("true color")
- Go to www.microsoft.com/directx, and see what version is current and check if you have this version installed in your computer
- Some NVidia card users reported additional problems--> in this case change the color settings from 32 bit to 16 bit

Now, if you the accelerations controls are not available, this means that you don't have a dedicated memory for video. In this case, go to the control panel of your video chip / adapter --> performance --> move the control and set down the performance. This may help
You'll find several discussions about this issue here, at the Forum--> search with the keywords "black screen" or "frozen image" or "texture going to the grass" or "texture going to the sky"

2- Finding objects in 2D
Start with the first level, in the first tab (Foundation) and go over the following tabs (Floor, Electrical, etc). Repeat the process for all the floors, with all the tabs , until you find the object.

Patricia G. / Forum Moderator
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Patricia G.- Forum Moderator
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