logo
Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

Options
Go to last post Go to first unread
punch_user_2  
#1 Posted : Sunday, July 23, 2023 3:47:29 PM(UTC)
punch_user_2

Rank: Newbie

Joined: 4/24/2019(UTC)
Posts: 1

I am able to open Punch! Home Design Studio Complete on a MacBook Pro with the M1 chip.

I am able to select floorplans created earlier (on an Intel chip MacBook Pro), and the floorplan name shows in the top area of the window as normal. The design flashes up really quick for an instant, then disappears, and the window background remains grey, instead of being white with the floorplan displayed.

If I create a new floorplan, the same happens: the window background remains grey, instead of becoming white. Also, anything I drag into the floorplan seems to drag just fine, but when I let go, it doesn't show in the floorplan pane.

Since the app opens and shows the tools and everything but the floorplan, I had hoped that meant it was compatible with the M-series chips using Rosetta 2. But since the floorplan isn't showing...

Any suggestions for something else I could try to get the floorplan design to appear in the center pane?
Patricia G.  
#2 Posted : Sunday, July 23, 2023 6:16:11 PM(UTC)
Patricia G.

Rank: Advanced Member

Joined: 11/1/2002(UTC)
Posts: 7,630

Thanks: 8 times
Was thanked: 141 time(s) in 139 post(s)
Hi there,

I'd suggest that you contact technical support so they can check the issues in your computer (software and hardware), settings, etc. and in addition, they will check the system, limitations, etc.
Submit a ticket to Tech Support.




Patricia G.- Forum Moderator
My Website: Punchhelpers
My Facebook page: Punchhelpers on Facebook
My eBooks: Pat’s eBooks
My Store: Punchhelpers Store
Users browsing this topic
Guest
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.