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KayWil  
#1 Posted : Sunday, July 4, 2021 5:46:25 PM(UTC)
KayWil

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Joined: 7/29/2018(UTC)
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United States
Location: Florida

Thanks: 4 times
Hi...
Having trouble exporting the animation video. I can make the animation video on screen and it works perfectly, but I can't find where the file is exporting to, even though I specify where to export the file.

I have tried exporting large paths, exporting small paths, changing the video sizes, changing shadows...etc...I just can't find the exported file on the computer or evidence that the file was even created.

Any tips?
Forum Host  
#2 Posted : Sunday, July 4, 2021 5:51:55 PM(UTC)
Forum Host

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Hi there,

when you post questions at the Forum, please inform the exact version number of your program (V15 or V18 or V21, etc)
Different programs and versions include different features, so we need the information in order to provide the correct solutions.
On the PC you will find this info in the main menu => Help => About… On the Mac this info is on the title menu => About…
Punch! Software Forum Host
Questions or Comments about the Forum? Email Me!
punchforumhelp@gmail.com
thanks 1 user thanked Forum Host for this useful post.
KayWil on 7/4/2021(UTC)
KayWil  
#3 Posted : Sunday, July 4, 2021 6:03:25 PM(UTC)
KayWil

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Joined: 7/29/2018(UTC)
Posts: 7
United States
Location: Florida

Thanks: 4 times
version 21 Punch! Home Design-Architectural Series
Patricia G.  
#4 Posted : Sunday, July 4, 2021 6:49:59 PM(UTC)
Patricia G.

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Hi there,

Unfortunately, this is a bug. I reported it to the programmers last year, but we don't have a solution yet.

If you prefer, feel free to contact tech support .
Patricia G.- Forum Moderator
My Website: Punchhelpers
My Facebook page: Punchhelpers on Facebook
My eBooks: Pat’s eBooks
My Store: Punchhelpers Store
thanks 1 user thanked Patricia G. for this useful post.
KayWil on 7/4/2021(UTC)
KayWil  
#5 Posted : Sunday, July 4, 2021 6:58:48 PM(UTC)
KayWil

Rank: Newbie

Joined: 7/29/2018(UTC)
Posts: 7
United States
Location: Florida

Thanks: 4 times
ok...good to know.

My work around has been to use my Xbox Game Bar to capture on-screen video on the PC, so I guess I will continue to use it. The Game Bar captures well enough to show my homeowners my ideas.

Thanks for responding!

Patricia G.  
#6 Posted : Sunday, July 4, 2021 7:01:02 PM(UTC)
Patricia G.

Rank: Advanced Member

Joined: 11/1/2002(UTC)
Posts: 7,410

Thanks: 7 times
Was thanked: 114 time(s) in 112 post(s)
You're welcome! Cool

Patricia G.- Forum Moderator
My Website: Punchhelpers
My Facebook page: Punchhelpers on Facebook
My eBooks: Pat’s eBooks
My Store: Punchhelpers Store
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