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(Old) Upgrading from AS4000 v8 to v10
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Patricia G.  
#1 Posted : Wednesday, April 5, 2006 12:00:00 AM(UTC)
Patricia G.

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Hi Becky,

You're right, the upgrade page doesn't work
Try this--> go to this page
http://www.punchsoftware...ucts/purchase_as4000.htm
And click --> upgrade (I just tried and it is working)

The contact page is working OK
http://www.punchsoftware.com/contact.htm

Hope this helps

Patricia
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lier, Barry  
#2 Posted : Monday, April 10, 2006 12:00:00 AM(UTC)
lier, Barry

Rank: Newbie

Joined: 4/8/2006(UTC)
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I've tried to upgrade my Punch architectural ver.8 to version 10, and it won't run! it tells me it's "Unable to locate Content_Pack 1 exe." Anyone have any helpful advise? Is this file something that can be gotten from my version 8 program or discs?
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Patricia G.  
#3 Posted : Monday, April 10, 2006 12:00:00 AM(UTC)
Patricia G.

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Hi Barry lier,

Contact Punch technical assistance ASAP
For telephone and e-mail address, check the contact page
http://www.punchsoftware.com/contact.htm

Patricia
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Grumpy  
#4 Posted : Sunday, April 16, 2006 12:00:00 AM(UTC)
Grumpy

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Joined: 4/16/2005(UTC)
Posts: 11
I have version 10 on the way. What do I have to look forward with the upgrade? Do I need to leave version 8 installed and then install 10 or can I delete version 8 and then install 10? Grumpy
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Patricia G.  
#5 Posted : Sunday, April 16, 2006 12:00:00 AM(UTC)
Patricia G.

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Hi Grumpy,

as we discussed this by e-mail, I copy the contents
You don't need to uninstall your old Punch program. I've 11 Punch versions installed in my computer....

Just remember to change the name of one of them so you will have two different programs installed
If you are going to uninstall V8, and if you elaborated or copied custom objects, custom textures, trims, etc remember to save them in other folder (or they will be deleted), so you can use them in the new version

Patricia
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Mikki1018  
#6 Posted : Monday, November 6, 2006 12:00:00 AM(UTC)
Mikki1018

Rank: Newbie

Joined: 11/3/2006(UTC)
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Downloaded AS 4000 v 10 to to my computer. Put all 3 files in one folder per instructions. Double click on AS4000Setup_Download.exe and get "Could not initialize installation. File size expected = 723371186, size returned = 92962816". Running Windows XP 53.7 Gb free disk space. Exited out of MacAfee suite. Closed all open programs. Any assistance would be appreciated.
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Patricia G.  
#7 Posted : Monday, November 6, 2006 12:00:00 AM(UTC)
Patricia G.

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Hi Mikki1018,

We (people answering questions at the Forum) are volunteers, and from here we can't solve your installation problem, only Punch TA can provide an effective solution

Therefore, you should contact Punch Technical Assistance as soon as possible
[email protected]

Hope this helps

Patricia
Patricia G.- Forum Moderator
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Mikki1018  
#8 Posted : Thursday, November 9, 2006 12:00:00 AM(UTC)
Mikki1018

Rank: Newbie

Joined: 11/3/2006(UTC)
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Thank you Patricia. I have sent a request in to tech support.
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