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Patricia G.  
#1 Posted : Wednesday, March 23, 2011 12:00:00 AM(UTC)
Patricia G.

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Hi Jim,

probably is a video card issue -->

1 - Check the website of your video card manufacturer and update the drivers

2 - Go to the video setup on your PC (may be different for different versions of Windows and video card); for most, click on an empty part of the windows Desktop, click on Settings->Advanced->Troubleshoot). Back the accelerations slider to the left, one level each time and see if the problem dissapears

3 - Some NVidia card users reported additional problems--> in this case change the color settings from 32 bit to 16 bit

4 - Go to the Product Updates and Free User Downloads page and check if there are patches for your version
http://patches.punchsoftware.com/

Patricia
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Jimemitchellsr  
#2 Posted : Saturday, March 26, 2011 12:00:00 AM(UTC)
Jimemitchellsr

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Joined: 6/8/2008(UTC)
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Thanks Patricia The 16 bit fixed it. Jim
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Patricia G.  
#3 Posted : Saturday, March 26, 2011 12:00:00 AM(UTC)
Patricia G.

Rank: Advanced Member

Joined: 11/1/2002(UTC)
Posts: 7,705

Thanks: 9 times
Was thanked: 149 time(s) in 146 post(s)
Hi Jim,

You're welcome! :-)

Thank you for the feedback

Patricia
Patricia G.- Forum Moderator
My Website: Punchhelpers
My Facebook page: Punchhelpers on Facebook
My eBooks: Pat’s eBooks
My Store: Punchhelpers Store
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