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TNoah  
#1 Posted : Sunday, November 15, 2020 5:20:19 PM(UTC)
TNoah

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I recently upgraded my Mac to macOS Big Sur, Version 11.0.1. I cannot get existing design files to open. Is this a compatibility problem?
Patricia G.  
#2 Posted : Sunday, November 15, 2020 11:09:13 PM(UTC)
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Hi there,

I am not sure, so I am checking this issue with my Punch contacts.
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thanks 1 user thanked Patricia G. for this useful post.
TNoah on 11/16/2020(UTC)
TNoah  
#3 Posted : Monday, November 16, 2020 12:34:46 PM(UTC)
TNoah

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Thanks for checking Patricia.
Patricia G.  
#4 Posted : Monday, November 16, 2020 2:11:32 PM(UTC)
Patricia G.

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You're welcome! ThumpUp
Patricia G.- Forum Moderator
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Patricia G.  
#5 Posted : Monday, November 16, 2020 8:24:38 PM(UTC)
Patricia G.

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They are checking the issue... Cool
Patricia G.- Forum Moderator
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TNoah  
#6 Posted : Tuesday, November 17, 2020 11:55:50 AM(UTC)
TNoah

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Update. When I ask the question: "If I purchase Punch! HDS Complete 20 from the Apple Store will this software run on my iMac with Version macOS Big Sur, Version 11.0.1.? "
I Received the following reply from Encore: "Unfortunately not. Our current version 20 MAC products will not run on Big Sur. Our developers are working on a new version that will work with the newest operating system, but at this time we do not have a potential release date for this."
Thanks, TNNoah
Patricia G.  
#7 Posted : Tuesday, November 17, 2020 2:04:29 PM(UTC)
Patricia G.

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Yesterday, when I contacted Punch regarding this issue, I was informed that they checked V20 and it was working without problems.

I will check again today.
Patricia G.- Forum Moderator
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Patricia G.  
#8 Posted : Tuesday, November 17, 2020 2:20:14 PM(UTC)
Patricia G.

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Update: I just received a confirmation from Punch that the preliminary tests didn't show any problem with V20 on macOS 11.0.1.

Waiting for testing with V19.
Patricia G.- Forum Moderator
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Patricia G.  
#9 Posted : Thursday, November 19, 2020 4:18:41 AM(UTC)
Patricia G.

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Update:

I just received an update from Punch! regarding this issue => The Punch Home Design Mac V19 products DO NOT work with Big Sur
Patricia G.- Forum Moderator
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