logo
Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error
[V21] 3D Photo-Realistic Rendering Problem
Options
Go to last post Go to first unread
Previous Topic Next Topic
Harris, Tom  
#1 Posted : Friday, August 5, 2022 6:31:02 PM(UTC)
Harris, Tom

Rank: Member

Joined: 1/14/2011(UTC)
Posts: 24

Thanks: 2 times
Patricia, I am designing a new home and in my latest drawing version the program closes during the rendering process.
I am working with Windows 10; Punch Home & Landscape Design, Architectural Series 21; version 21.0.0.1011. I had been able to render the file up until making changes recently. I am not sure when the problem occurred for I have tried to render different files saved for the past few days. Do you think you can look at the file and see if you can identify the problem?
How can I send you the two files to review? The oldest file will work. The newest one does not render.
Thank you.
Back to top

Wanna join the discussion?! Login to your Punch Software forum account, or Register a new forum account.
Back to top  
Patricia G.  
#2 Posted : Friday, August 5, 2022 6:54:55 PM(UTC)
Patricia G.

Rank: Advanced Member

Joined: 11/1/2002(UTC)
Posts: 7,693

Thanks: 8 times
Was thanked: 149 time(s) in 146 post(s)
Hi there,

Can you tell me the size (in Mb) of each file?
Also, please, do this test: draw just a couple of walls => render. Does the program close?

Patricia G.- Forum Moderator
My Website: Punchhelpers
My Facebook page: Punchhelpers on Facebook
My eBooks: Pat’s eBooks
My Store: Punchhelpers Store
Back to top
WWW
Harris, Tom  
#3 Posted : Friday, August 5, 2022 7:06:10 PM(UTC)
Harris, Tom

Rank: Member

Joined: 1/14/2011(UTC)
Posts: 24

Thanks: 2 times
The oldest file is 4,197 KB.
The newest file is 8,594 KB.
I am not sure what you mean by "draw a couple of walls => render."
Thanks
Back to top
Patricia G.  
#4 Posted : Friday, August 5, 2022 7:10:49 PM(UTC)
Patricia G.

Rank: Advanced Member

Joined: 11/1/2002(UTC)
Posts: 7,693

Thanks: 8 times
Was thanked: 149 time(s) in 146 post(s)
Originally Posted by: Harris, Tom Go to Quoted Post
I am not sure what you mean by "draw a couple of walls => render."


Create a new file => add one or two walls => try to do a photorealistic render => let me know if the program closes.

Patricia G.- Forum Moderator
My Website: Punchhelpers
My Facebook page: Punchhelpers on Facebook
My eBooks: Pat’s eBooks
My Store: Punchhelpers Store
Back to top
WWW
Harris, Tom  
#5 Posted : Friday, August 5, 2022 7:26:21 PM(UTC)
Harris, Tom

Rank: Member

Joined: 1/14/2011(UTC)
Posts: 24

Thanks: 2 times
the program works fine in the new file.
Back to top
Patricia G.  
#6 Posted : Friday, August 5, 2022 8:03:51 PM(UTC)
Patricia G.

Rank: Advanced Member

Joined: 11/1/2002(UTC)
Posts: 7,693

Thanks: 8 times
Was thanked: 149 time(s) in 146 post(s)
Hi there,

The size of the file with 8,594 KB can be a problem for several reasons. However, the main issue I see is your current build number (21.0.0.1011).

Only Punch tech. support can solve this issue.
Please, submit a ticket to tech. support In your ticket, don't forget to include a link to this post, so they know the issue I found.

Hope this helps.
Patricia G.- Forum Moderator
My Website: Punchhelpers
My Facebook page: Punchhelpers on Facebook
My eBooks: Pat’s eBooks
My Store: Punchhelpers Store
Back to top
WWW
Harris, Tom  
#7 Posted : Friday, August 5, 2022 8:21:51 PM(UTC)
Harris, Tom

Rank: Member

Joined: 1/14/2011(UTC)
Posts: 24

Thanks: 2 times
I am curious what you mean by the main issue being my version number?
Back to top
Forum Host  
#8 Posted : Friday, August 5, 2022 9:58:55 PM(UTC)
Forum Host

Rank: Advanced Member

Joined: 2/5/2002(UTC)
Posts: 180

Thanks: 5 times
Was thanked: 21 time(s) in 19 post(s)
Too long to explain here! Laugh

Punch! Software Forum Host
Questions or Comments about the Forum? Email Me!
[email protected]
Back to top
thanks 1 user thanked Forum Host for this useful post.
Harris, Tom on 8/6/2022(UTC)
Users browsing this topic
Guest (3)
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Privacy Policy | Powered by YAF.NET | YAF.NET © 2003-2025, Yet Another Forum.NET
This page was generated in 0.067 seconds.