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BradyLady2  
#1 Posted : Thursday, June 11, 2026 10:10:20 AM(UTC)
BradyLady2

Rank: Newbie

Joined: 10/14/2022(UTC)
Posts: 9
United States
Location: Pacific Northwest

Thanks: 3 times
Sky-grass problem.png (242kb) downloaded 3 time(s).

As you can (I hope) see by the attachment, some of the sky/background options are not filling correctly. Instead, they fill the grass, even though I am right at the sky. I've noticed this is also happening with some other materials. It seems random. I try to color the wall, the door, or the flooring, and I end up coloring the grass instead, no matter how close I zoom in on it.

Hardware acceleration is enabled and set to full. Should this change? Thank you.
Patricia G.  
#2 Posted : Thursday, June 11, 2026 12:41:52 PM(UTC)
Patricia G.

Rank: Administration

Joined: 11/1/2002(UTC)
Posts: 7,802

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Was thanked: 158 time(s) in 155 post(s)
Hi there,

Originally Posted by: BradyLady2 Go to Quoted Post
Hardware acceleration is enabled and set to full. Should this change?
Yes, exactly. Smile

This is a hardware issue.
1 - Go to => Edit => Preferences => System => 3D Graphics => Hardware Acceleration. By default, the level of the accelerations is "Full" => Move the control to the center and see if your issue is solved. If not, move the control to the left (None) => check if your issue is solved.
2 - Always important => update the drivers of your video card.

Hope this helps.

Patricia G.- Forum Moderator
My Website: Punchhelpers
My Facebook page: Punchhelpers on Facebook
My eBooks: Pat’s eBooks
My Store: Punchhelpers Store
thanks 1 user thanked Patricia G. for this useful post.
BradyLady2 on 6/12/2026(UTC)
BradyLady2  
#3 Posted : Friday, June 12, 2026 10:13:13 AM(UTC)
BradyLady2

Rank: Newbie

Joined: 10/14/2022(UTC)
Posts: 9
United States
Location: Pacific Northwest

Thanks: 3 times
Originally Posted by: Patricia G. Go to Quoted Post
Hi there,

Originally Posted by: BradyLady2 Go to Quoted Post
Hardware acceleration is enabled and set to full. Should this change?
Yes, exactly. Smile

This is a hardware issue.
1 - Go to => Edit => Preferences => System => 3D Graphics => Hardware Acceleration. By default, the level of the accelerations is "Full" => Move the control to the center and see if your issue is solved. If not, move the control to the left (None) => check if your issue is solved.
2 - Always important => update the drivers of your video card.

Hope this helps.



Thank you. That seems to solve it. If I turn Hardware Acceleration off or have it all the way to the left, then the image only fills one quarter of my screen when I log in. Now as it is, enabled and set at halfway, I'm coloring what I intend to color, but the eye dropper color picker isn't working. I click on it and choose the stucco or the flooring, only the sky will appear in the sidebar on the right. It does seem to work if I select the grass, but the other materials I can't choose via the eye dropper color picker. I suppose I can live with that.
BradyLady2  
#4 Posted : Friday, June 12, 2026 10:16:26 AM(UTC)
BradyLady2

Rank: Newbie

Joined: 10/14/2022(UTC)
Posts: 9
United States
Location: Pacific Northwest

Thanks: 3 times
Originally Posted by: BradyLady2 Go to Quoted Post
Originally Posted by: Patricia G. Go to Quoted Post
Hi there,

Originally Posted by: BradyLady2 Go to Quoted Post
Hardware acceleration is enabled and set to full. Should this change?
Yes, exactly. Smile

This is a hardware issue.
1 - Go to => Edit => Preferences => System => 3D Graphics => Hardware Acceleration. By default, the level of the accelerations is "Full" => Move the control to the center and see if your issue is solved. If not, move the control to the left (None) => check if your issue is solved.
2 - Always important => update the drivers of your video card.

Hope this helps.



Thank you. That seems to solve it. If I turn Hardware Acceleration off or have it all the way to the left, then the image only fills one quarter of my screen when I log in. Now as it is, enabled and set at halfway, I'm coloring what I intend to color, but the eye dropper color picker isn't working. I click on it and choose the stucco or the flooring, only the sky will appear in the sidebar on the right. It does seem to work if I select the grass, but the other materials I can't choose via the eye dropper color picker. I suppose I can live with that.


Correction: Apparently I was wrong. Sliding the Hardware Acceleration all the way to the left does seem to fix the color picker issue, but turning it off altogether means the grid won't fill my screen when I start the software.

Patricia G.  
#5 Posted : Friday, June 12, 2026 1:09:25 PM(UTC)
Patricia G.

Rank: Administration

Joined: 11/1/2002(UTC)
Posts: 7,802

Thanks: 9 times
Was thanked: 158 time(s) in 155 post(s)
Hi there,

Try this: first update your computer (Windows, drivers, etc) and then, update your video card drivers.

Let us know what happened with your Punch program after you restart your computer.

Hope this helps.
Patricia G.- Forum Moderator
My Website: Punchhelpers
My Facebook page: Punchhelpers on Facebook
My eBooks: Pat’s eBooks
My Store: Punchhelpers Store
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