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Patricia G.  
#1 Posted : Saturday, December 1, 2012 12:00:00 AM(UTC)
Patricia G.

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Hi Thomas,

Follow these instructions for a clean installation

http://support.encore.co...genericcleaninstall.aspx

Punch As 5000 doesn't have updates

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Taylor, Jerry  
#2 Posted : Tuesday, January 8, 2013 12:00:00 AM(UTC)
Taylor, Jerry

Rank: Newbie

Joined: 1/4/2013(UTC)
Posts: 0
When I installed my program it said I was supposed to get 15 additional functions. Where do I get them or any other updates??
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Patricia G.  
#3 Posted : Tuesday, January 8, 2013 12:00:00 AM(UTC)
Patricia G.

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Hi Jerry,

I don't know any Punch program called "Home Architecture". Please, go to Main menu --> Help --> About --> inform the Compete name and version number of your program

Also --> please inform the exact text regarding the "15 additional functions" --> do you mean the Power Tools?

Patricia
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blackatt  
#4 Posted : Wednesday, February 20, 2013 12:00:00 AM(UTC)
blackatt

Rank: Newbie

Joined: 3/28/2010(UTC)
Posts: 3
what updates are available for as5000?
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Patricia G.  
#5 Posted : Wednesday, February 20, 2013 12:00:00 AM(UTC)
Patricia G.

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Hi blackatt,

It depends.
Open your program --> Go to Help --> About --> check your version number --> if the version is 12.0.3, then your program is updated.
If the version is 12.0.1, then you need to download and install this update
http://patches.punchsoft...patches/patch_HDS_12.htm

Keep in mind that AS 5000 is an old program (it is V12 and current version is V17) so some elements of the patch may conflict with other (more current)drivers installed in your computer

This program has an automatic Updater (right -up corner), however, the link no longer works

Patricia
Patricia G.- Forum Moderator
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blackatt  
#6 Posted : Monday, February 25, 2013 12:00:00 AM(UTC)
blackatt

Rank: Newbie

Joined: 3/28/2010(UTC)
Posts: 3
thank you for the quick response...download worked flawlessly
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Patricia G.  
#7 Posted : Monday, February 25, 2013 12:00:00 AM(UTC)
Patricia G.

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Hi there,

You're welcome! :-)
Glad to know it worked, thank you for the feedback

Patricia
Patricia G.- Forum Moderator
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