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glueman  
#1 Posted : Friday, August 17, 2018 8:33:31 PM(UTC)
glueman

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Hi all, I am a total newbie to this program with lots of stat up failures. I have an old program- Professional Home Design - that at the time of purchase My com. did not have space so was stuck in a drawer. So now I would like to add an addition to my home and create a drawing. First question, due I need up grades, Second I need lots of help to get started your recommendations very welcomed, Fritz


Originally Posted by: glueman Go to Quoted Post
Thank you for the fast reply, my software - Professional Home Design Suite on the back PRO. 113601 -400 hop that works. Fritz
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Patricia G.  
#2 Posted : Friday, August 17, 2018 9:39:18 PM(UTC)
Patricia G.

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Hi there,

first of all and in order to provide an accurate answer: can you inform the version number of your program? => On the PC you will find this info in the main menu->Help->About…

regards,
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glueman  
#3 Posted : Friday, August 17, 2018 10:05:02 PM(UTC)
glueman

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Reposting as a reply, told you I am a Newbie my program software # PRO - 113601 _400 Thank you.
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Patricia G.  
#4 Posted : Friday, August 17, 2018 10:13:57 PM(UTC)
Patricia G.

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Hi there,

This is the information I need => go to main menu=> Help=> About… => you will see a small screen, similar as the one attached => in the image, the version number is outlined in red. I need to know this number.

Also, please inform your OS (Windows 10 or Windows 8, etc)
Version number.jpg (36kb) downloaded 0 time(s).
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glueman  
#5 Posted : Friday, August 17, 2018 10:39:24 PM(UTC)
glueman

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Thank you but all I can find is version 4.0, I have windows 10.
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Patricia G.  
#6 Posted : Friday, August 17, 2018 11:29:01 PM(UTC)
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Ok, Version 4.0 makes sense.

It is a very old version (a Legacy program). Unfortunately, this program won't run in a Windows 10 computer. So, I'd suggest that you check with the sales department and verify the upgrade options.

There are different resources and tutorials, according with your new program.

Hope this helps!
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glueman  
#7 Posted : Monday, August 20, 2018 3:34:35 PM(UTC)
glueman

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Thank you for the information, going there.
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Patricia G.  
#8 Posted : Monday, August 20, 2018 4:03:06 PM(UTC)
Patricia G.

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You're welcome! BigGrin
Patricia G.- Forum Moderator
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