Rank: Member
Joined: 2/2/2012(UTC) Posts: 10  Location: Just outside of Colorado City CO Thanks: 2 times
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is it safe to open a file nandu.js from s3.punchsoftware.com?  PunchPopupCapture.PNG (126kb) downloaded 5 time(s). PunchPopupCapture.PNG (126kb) downloaded 5 time(s). PunchPopupCapture.PNG (126kb) downloaded 5 time(s).
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Rank: Advanced Member
Joined: 11/1/2002(UTC)
Posts: 7,693
Thanks: 8 times
Was thanked: 149 time(s) in 146 post(s)
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Hi there,
I didn't see this problem before.
Is this a new installation? Did you click any link in the Welcome Screen? Does this happen every time you open the program? |
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Rank: Member
Joined: 2/2/2012(UTC) Posts: 10 Location: Just outside of Colorado City CO Thanks: 2 times
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It started a couple of days ago and it happens every time I open the program. I'm afraid it might be some kind of new virus or malware so I haven't opened it though I do have Malware Bytes and Malware Hunter running on my computer and I haven't received any warnings except that popup. I did try to import an object that failed about the time this started.
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Rank: Advanced Member
Joined: 11/1/2002(UTC)
Posts: 7,693
Thanks: 8 times
Was thanked: 149 time(s) in 146 post(s)
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Hi there, As I can't check the settings and files in your computer, please, contact Punch Tech Support => go to this page => click on the right - bottom corner (there is a red "Online" button). For a faster solution, you can do a reference to this post. Hope this helps |
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Rank: Member
Joined: 2/2/2012(UTC) Posts: 10 Location: Just outside of Colorado City CO Thanks: 2 times
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Windows defender is reporting it as
Trojan:JS/Foretype.A!ml
Severe |Detected with Windows Defender Antivirus Windows Defender said it quarantined it but when I start Punch! Home Design-Architectural Series, I still get the Popup.It must have attached it self to my program and every time I restart the program it re infects my computer. I scanned the Program with Malwarebytes but it did not detect it. I have Notified Malwarebytes and Malware Hunter is Doing a file scan now and I am going to do an off line deep scan with Windows Defender as soon as Malware Hunter completes the file scan. Dose anyone have any suggestions?
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Rank: Advanced Member
Joined: 11/1/2002(UTC)
Posts: 7,693
Thanks: 8 times
Was thanked: 149 time(s) in 146 post(s)
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Hi there, Did you try Malwarebytes? (it is free and the best, IMO) Hope this helps. |
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Rank: Member
Joined: 2/2/2012(UTC) Posts: 10 Location: Just outside of Colorado City CO Thanks: 2 times
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I some how managed to get rid of it "Trojan:JS/Foretype.A!ml" I have Malwarebytes Pro and Malware Hunter neither one found it. I ran, SFC /SCANNOW, DISM /Online /Cleanup-Image /RestoreHealth and safe booted and ran Microsoft repair tool "mset.exe"
I did a scan and fix with Glary Utilities. Punch! Home Design-Architectural Series is now starting with out the popup. Sorry if I wasted any one's time. A hart felt thanks if I did.
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Rank: Advanced Member
Joined: 11/1/2002(UTC)
Posts: 7,693
Thanks: 8 times
Was thanked: 149 time(s) in 146 post(s)
|
Hi there, I just received an email from Punch Tech support => this issue was a Punch problem that was corrected.  The tech Support message => "Customers are good to open their software now!. They should no longer see the Nandu.Js prompt."Hope this helps. |
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 1 user thanked Patricia G. for this useful post.
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Rank: Advanced Member
Joined: 11/1/2002(UTC)
Posts: 7,693
Thanks: 8 times
Was thanked: 149 time(s) in 146 post(s)
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By the way... A few weeks ago you asked for additional Punch objects. Coming Soon!  Hope this helps. |
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Rank: Member
Joined: 2/2/2012(UTC) Posts: 10 Location: Just outside of Colorado City CO Thanks: 2 times
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Thanks so much, sorry to be such a pain in the, you know what!
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Rank: Advanced Member
Joined: 11/1/2002(UTC)
Posts: 7,693
Thanks: 8 times
Was thanked: 149 time(s) in 146 post(s)
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You're welcome! |
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