Hi there,
In your case, the issue can be related with the fact that your program is rather old => sometimes old programs don't work well with more updated components (hardware).
This is why the program works with Win 7 but doesn't work with Win 10.
Try these resources:
- Check the website of your video card manufacturer and update the drivers
- Go to the video setup on your PC (may be different for different versions of Windows and video card); for most, click on an empty part of the windows Desktop, click on Settings -> Advanced -> Troubleshoot. Back the accelerations slider, one level each time and see if the problem disappears.
- Right click on the wallpaper (look for a place without icons)--> Properties--> Settings--> Advanced--> Open GL--> Compatibility Settings--> Force 16 bits--> Apply--> OK
- Set your video color depth at 24 or 32 bits ("true color")
- Go to
www.microsoft.com/directx, and see what version is current and check if you have this version installed in your computer
- Some NVidia card users reported additional problems--> in this case change the color settings from 32 bit to 16 bit
Now, if you the accelerations controls are not available, this means that you don't have a dedicated memory for video. In this case, go to the control panel of your video chip / adapter --> performance --> move the control and set down the performance. This may help.
Another resource => try to run the program using compatibility mode.
If you are interested, I have an
eBook for V17.7 users, with hundreds of images, resources, tutorials, etc.
Hope this helps.