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[V20] Installation Issues version vs 20
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DRB2  
#1 Posted : Wednesday, December 25, 2019 10:38:25 PM(UTC)
DRB2

Rank: Newbie

Joined: 9/20/2019(UTC)
Posts: 4
United States
Location: Florida
When I try to install my Punch 2000_2015 on my new computer (windows 10/ Intel 7) I am getting the following error:

I have done a cleanup of any files left over by the installation attempt and tried again but same issue. Se Attached screen shot snip.

Any help would be appreciated!

Capture.PNG (32kb) downloaded 7 time(s).
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Patricia G.  
#2 Posted : Wednesday, December 25, 2019 10:52:31 PM(UTC)
Patricia G.

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Joined: 11/1/2002(UTC)
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Hi there,

Originally Posted by: DRB2 Go to Quoted Post
When I try to install my Punch 2000_2015 on my new computer


I'd never heard of this program. If you still have the program in another machine, please, check => Main menu => Help => About => inform the Compete name and version number of your program.
Or confirm the name / version number of your old program.
Patricia G.- Forum Moderator
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DRB2  
#3 Posted : Wednesday, December 25, 2019 11:02:48 PM(UTC)
DRB2

Rank: Newbie

Joined: 9/20/2019(UTC)
Posts: 4
United States
Location: Florida
Hello

Merry Christmas and thanks for your help Patricia,

The one I got recently is called:

Punch Home and Landscape Design Professional Version.PNG (19kb) downloaded 5 time(s).

I attached a screen shot from Punch

Thanks again!
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Patricia G.  
#4 Posted : Wednesday, December 25, 2019 11:40:47 PM(UTC)
Patricia G.

Rank: Advanced Member

Joined: 11/1/2002(UTC)
Posts: 7,693

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Was thanked: 149 time(s) in 146 post(s)
Hi there,

Happy Holidays! BigGrin

So, you are trying to install an upgrade to V20, correct?

Try these 2 resources:

1 - Install the program as Administrator.
2 - Deactivate any antivirus or similar programs.

If these resources don't solve the issue, you will need to contact tech support so they can check the issues in your computer (software and hardware), Windows settings, etc. and also they will check your system, limitations, etc. They are the experts for these problems.

[email protected] or submit a ticket

Hope this helps.

Patricia G.- Forum Moderator
My Website: Punchhelpers
My Facebook page: Punchhelpers on Facebook
My eBooks: Pat’s eBooks
My Store: Punchhelpers Store
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