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Rainier Kreijen  
#1 Posted : Monday, September 5, 2022 9:04:05 AM(UTC)
Rainier Kreijen

Rank: Newbie

Joined: 3/22/2022(UTC)
Posts: 5
Netherlands
Location: Maastricht

Crying Hi there! I can not open existing files from documents. What can I do? Running Punch! HLD studio 21 on mac
Patricia G.  
#2 Posted : Monday, September 5, 2022 1:46:01 PM(UTC)
Patricia G.

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Hi there,

Open your program => File => Open.

Hope this helps.
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Rainier Kreijen  
#3 Posted : Tuesday, September 6, 2022 9:08:51 AM(UTC)
Rainier Kreijen

Rank: Newbie

Joined: 3/22/2022(UTC)
Posts: 5
Netherlands
Location: Maastricht

Originally Posted by: Rainier Kreijen Go to Quoted Post
Crying Hi there! I can not open existing files from documents. What can I do? Running Punch! HLD studio 21 on mac

Hi Paricia, Thanks for your answer. Normally I open files just as you recommend,or on the menu.
Even that won't work. A new file opens well. some older files don't. thank you and hope I hear from you.

Patricia G.  
#4 Posted : Tuesday, September 6, 2022 12:42:32 PM(UTC)
Patricia G.

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Hi there,

Originally Posted by: Rainier Kreijen Go to Quoted Post
Normally I open files just as you recommend, or on the menu. Even that won't work. A new file opens well. some older files don't.


In this case, please submit a ticket to Tech Support.



Patricia G.- Forum Moderator
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Henny K  
#5 Posted : Friday, January 13, 2023 2:10:51 AM(UTC)
Henny K

Rank: Newbie

Joined: 11/18/2020(UTC)
Posts: 3
Philippines
Location: Iligan City

The same problem occurred again. I have the V21 version and when I want to open a file that is shown, it will not open. If I try to open other files, the same happens.
Please send reply as soon as possible as my documents are needed on the construction site ASAP.
Thanks
Forum Host  
#6 Posted : Friday, January 13, 2023 6:11:12 PM(UTC)
Forum Host

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Hello,

Originally Posted by: Henny K Go to Quoted Post
Please send reply as soon as possible as my documents are needed on the construction site ASAP.

This Forum is operated by volunteers, so we answer according with our time availability.

In this case, submit a ticket to Tech Support.

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Questions or Comments about the Forum? Email Me!
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Rainier Kreijen  
#7 Posted : Saturday, January 14, 2023 10:52:22 AM(UTC)
Rainier Kreijen

Rank: Newbie

Joined: 3/22/2022(UTC)
Posts: 5
Netherlands
Location: Maastricht

Hello There
,I had the same problem. After a month it is working again, but some files are shown under a different filename.
Patricia G.  
#8 Posted : Saturday, January 14, 2023 8:56:29 PM(UTC)
Patricia G.

Rank: Advanced Member

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Thank you for the confirmation.
Patricia G.- Forum Moderator
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