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Kevin Sweeney  
#1 Posted : Thursday, March 05, 2020 3:47:26 PM(UTC)
Kevin Sweeney

Rank: Newbie

Joined: 3/5/2020(UTC)
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United States
Location: South Carolina

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Something is causing files to get corrupted. I have noticed this when adding annotations. I have also noticed this when using the Undo feature. When it happens, many parts of the design disappear. I've tried to close the file without saving and then opening it again, but nothing happens when I try to open it. Has anyone seen this? I am using Punch! Landscape Design 2.0 on a MacBook Pro running MacOS 10.15.3 Catalina.
Patricia G.  
#2 Posted : Thursday, March 05, 2020 3:50:25 PM(UTC)
Patricia G.

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Hi there,

Originally Posted by: Kevin Sweeney Go to Quoted Post
I am using Punch! Landscape Design 2.0

This version doesn't exist. On the Mac this info is on the title menu => About…
Patricia G.- Forum Moderator
My Website: Punchhelpers
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thanks 1 user thanked Patricia G. for this useful post.
Kevin Sweeney on 3/5/2020(UTC)
Kevin Sweeney  
#3 Posted : Thursday, March 05, 2020 6:19:29 PM(UTC)
Kevin Sweeney

Rank: Newbie

Joined: 3/5/2020(UTC)
Posts: 2
United States
Location: South Carolina

Thanks: 2 times
Sorry. It's Punch! Landscape Design 20 Version 20.0.1 (20190825.1)
Patricia G.  
#4 Posted : Friday, March 06, 2020 9:31:42 AM(UTC)
Patricia G.

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Was thanked: 106 time(s) in 104 post(s)
Hi there,

I contacted tech support so they will be able to help you.

Please, send an email to support@punchsoftware.com

Don't forget include the name and version number of the software, and to explain what is happening, screenshots, etc.

Hope this helps.
Patricia G.- Forum Moderator
My Website: Punchhelpers
My Facebook page: Punchhelpers on Facebook
My eBooks: Pat’s eBooks
My Store: Punchhelpers Store
thanks 1 user thanked Patricia G. for this useful post.
Kevin Sweeney on 3/6/2020(UTC)
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