logo
Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error
[V21] Drawing only shows in lower right quadrant of screen
Options
Go to last post Go to first unread
Previous Topic Next Topic
G, Steven  
#1 Posted : Tuesday, March 23, 2021 10:53:36 PM(UTC)
G, Steven

Rank: Newbie

Joined: 2/15/2007(UTC)
Posts: 7

Thanks: 1 times
Just upgraded from Ver 17 to Ver 21. Trying to bring up a drawing previously done on Ver 17. The grid and drawing only show up in the lower right quadrant of the screen. Same thing if I bring up a sample plan.
Back to top

Wanna join the discussion?! Login to your Punch Software forum account, or Register a new forum account.
Back to top  
Patricia G.  
#2 Posted : Tuesday, March 23, 2021 11:56:27 PM(UTC)
Patricia G.

Rank: Advanced Member

Joined: 11/1/2002(UTC)
Posts: 7,693

Thanks: 8 times
Was thanked: 148 time(s) in 145 post(s)
Hi there,

Please , see this answer.

Hope this helps.
Patricia G.- Forum Moderator
My Website: Punchhelpers
My Facebook page: Punchhelpers on Facebook
My eBooks: Pat’s eBooks
My Store: Punchhelpers Store
Back to top
WWW
G, Steven  
#3 Posted : Wednesday, March 24, 2021 2:26:40 AM(UTC)
G, Steven

Rank: Newbie

Joined: 2/15/2007(UTC)
Posts: 7

Thanks: 1 times
Neither of those situations apply.
Version 17 worked fine on this Desktop PC, but the new version 21 has this problem. I have upgraded to most recent version of Windows 10 just before loading V21 and perhaps that has caused a problem.
I have version 21 working fine on my laptop with the older version of windows 10.
Back to top
Patricia G.  
#4 Posted : Wednesday, March 24, 2021 2:44:03 AM(UTC)
Patricia G.

Rank: Advanced Member

Joined: 11/1/2002(UTC)
Posts: 7,693

Thanks: 8 times
Was thanked: 148 time(s) in 145 post(s)
The settings of this post are a recommendation of tech support for several users. As this didn't happen in my computers, I don't have any additional ideas.

I'd suggest that you submit a ticket to Tech support and see if they have any additional solution.
Patricia G.- Forum Moderator
My Website: Punchhelpers
My Facebook page: Punchhelpers on Facebook
My eBooks: Pat’s eBooks
My Store: Punchhelpers Store
Back to top
WWW
thanks 1 user thanked Patricia G. for this useful post.
G, Steven on 3/25/2021(UTC)
G, Steven  
#5 Posted : Friday, March 26, 2021 3:35:03 PM(UTC)
G, Steven

Rank: Newbie

Joined: 2/15/2007(UTC)
Posts: 7

Thanks: 1 times
Could not find way to reply to last message on this existing topic (no Reply button exists on the last reply), but did want to give a final update.
Tech Support suggested turning on Hardware Acelleration, but it was already ON. This made me think there might be a problem with the graphics imbedded in the mother board of the PC. I then inserted a separate graphics card and this has solved the display problem.
Thanks again for you help.
Back to top
Patricia G.  
#6 Posted : Friday, March 26, 2021 4:21:06 PM(UTC)
Patricia G.

Rank: Advanced Member

Joined: 11/1/2002(UTC)
Posts: 7,693

Thanks: 8 times
Was thanked: 148 time(s) in 145 post(s)
Thank you for your feedback! ThumpUp

Glad to know that the issue is solved. I will add this information in the Tips section in order to help other users.
Patricia G.- Forum Moderator
My Website: Punchhelpers
My Facebook page: Punchhelpers on Facebook
My eBooks: Pat’s eBooks
My Store: Punchhelpers Store
Back to top
WWW
Users browsing this topic
Guest
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Privacy Policy | Powered by YAF.NET | YAF.NET © 2003-2024, Yet Another Forum.NET
This page was generated in 0.058 seconds.