logo
Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error
[V20] 3D window locks up twice then program crashes
Options
Go to last post Go to first unread
Previous Topic Next Topic
54Rigger  
#1 Posted : Tuesday, June 7, 2022 3:33:06 PM(UTC)
54Rigger

Rank: Newbie

Joined: 6/7/2022(UTC)
Posts: 2
Canada
Location: QC

Thanks: 1 times
I recently opened up a Design from a year ago,

When switching to 3D walkaround the viewer window. locks up for a minute or so, it does this a few times then the program just closes

running Monterey 12.4. v.20 of Design Studio complete
Back to top

Wanna join the discussion?! Login to your Punch Software forum account, or Register a new forum account.
Back to top  
Patricia G.  
#2 Posted : Tuesday, June 7, 2022 3:58:28 PM(UTC)
Patricia G.

Rank: Advanced Member

Joined: 11/1/2002(UTC)
Posts: 7,694

Thanks: 8 times
Was thanked: 148 time(s) in 145 post(s)
Hi there,

This is a problem related with your OS.
As you probably know, this Forum is user to user, therefore, we can't help with these issues because we are not allowed to access and evaluate your computer conditions or custom settings.

Please, contact technical support so they can check the issues in your computer (software and hardware), settings, etc. and in addition, they will check your system, limitations, etc.
Use this form to submit a ticket.

Hope this helps.
Patricia G.- Forum Moderator
My Website: Punchhelpers
My Facebook page: Punchhelpers on Facebook
My eBooks: Pat’s eBooks
My Store: Punchhelpers Store
Back to top
WWW
thanks 1 user thanked Patricia G. for this useful post.
54Rigger on 6/7/2022(UTC)
54Rigger  
#3 Posted : Tuesday, June 7, 2022 4:43:07 PM(UTC)
54Rigger

Rank: Newbie

Joined: 6/7/2022(UTC)
Posts: 2
Canada
Location: QC

Thanks: 1 times
Thankyou, I didn't initially see any other options for support on the website, they are all well hidden.
Back to top
Patricia G.  
#4 Posted : Tuesday, June 7, 2022 5:57:47 PM(UTC)
Patricia G.

Rank: Advanced Member

Joined: 11/1/2002(UTC)
Posts: 7,694

Thanks: 8 times
Was thanked: 148 time(s) in 145 post(s)
You're welcome! ThumpUp

All the options are in the "Contact Us" section.

Hope this helps.
Patricia G.- Forum Moderator
My Website: Punchhelpers
My Facebook page: Punchhelpers on Facebook
My eBooks: Pat’s eBooks
My Store: Punchhelpers Store
Back to top
WWW
Users browsing this topic
Guest
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Privacy Policy | Powered by YAF.NET | YAF.NET © 2003-2024, Yet Another Forum.NET
This page was generated in 0.058 seconds.