Rank: Newbie
Joined: 2/12/2023(UTC) Posts: 1  Location: PA Thanks: 1 times
|
Recently got a new PC. Installed my v19 Home & Landscape Professional. Program starts with a pop-up window "Product Registration". It needs Registration number, email, and email confirmation. I only have a serial key. Tried that then get "Registration Error - A network error occurred. Please check your internet connection and try again". I have submitted a ticket. Just wondering if anyone knows if I can solve this without Punch Support. Thanks.
|
|
|
|
|
|
Rank: Advanced Member
Joined: 11/1/2002(UTC)
Posts: 7,630
Thanks: 8 times
Was thanked: 141 time(s) in 139 post(s)
|
I just sent you an email with the email address of a Punch tech that will help you to solve this issue.
Hope this helps. |
|
 1 user thanked Patricia G. for this useful post.
|
|
|
|
Rank: Newbie
Joined: 2/5/2023(UTC) Posts: 4 Location: Colorado
|
I have the same issue stating my network error but it is not. Help please. Thanks
|
|
|
|
|
|
Rank: Advanced Member
Joined: 11/1/2002(UTC)
Posts: 7,630
Thanks: 8 times
Was thanked: 141 time(s) in 139 post(s)
|
Hi there,
Tech support told me that some system requirements for older software are out-of-date re: new OSs.
One of my contacts will be able to help you with an upgrade, so as I did with the user above, I will send you an email with the contact.
Hope this helps.
|
|
|
|
|
|
|
Rank: Newbie
Joined: 2/26/2023(UTC) Posts: 2 Thanks: 1 times
|
@patricia G. can you email me the contact as well. Having the same issues with V20
|
|
|
|
|
|
Rank: Advanced Member
Joined: 2/5/2002(UTC)
Posts: 170
Thanks: 5 times
Was thanked: 20 time(s) in 18 post(s)
|
Hello, Originally Posted by: Vdub  same issues with V20 V20 programs don't have this problem. Describe the exact problem and please inform the complete name and OS of your program. |
Punch! Software Forum Host Questions or Comments about the Forum? Email Me! [email protected]
|
|
|
|
|
|
Rank: Newbie
Joined: 2/26/2023(UTC) Posts: 2 Thanks: 1 times
|
After installation of Professional V20 when trying to register it gets the following error: Registration Error "A network error occurred. Please check your internet connection and try again." This has been happening for 3 days. Tried uninstalling and reinstalling and still getting error. Screenshot attached. Window 11 Pro v22H2 x64 Punch Home and Landscape Professional V20 I have sent emails to Punch directly and have not gotten any response either.  Screenshot 2023-02-27 081630.png (58kb) downloaded 4 time(s).
|
|
|
|
|
|
Rank: Advanced Member
Joined: 11/1/2002(UTC)
Posts: 7,630
Thanks: 8 times
Was thanked: 141 time(s) in 139 post(s)
|
This is a different issue, but anyway, I sent you a tech support contact by email. |
|
1 user thanked Patricia G. for this useful post.
|
|
|
|
Rank: Advanced Member
Joined: 2/5/2002(UTC)
Posts: 170
Thanks: 5 times
Was thanked: 20 time(s) in 18 post(s)
|
Hi All, Users experiencing this problem => please submit a ticket to tech support. |
Punch! Software Forum Host Questions or Comments about the Forum? Email Me! [email protected]
|
|
|
|
|
|
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.
Important Information:
The Punch Software uses cookies. By continuing to browse this site, you are agreeing to our use of cookies.
More Details
Close
