Rank: Newbie
Joined: 2/12/2023(UTC) Posts: 1  Location: PA Thanks: 1 times
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Recently got a new PC. Installed my v19 Home & Landscape Professional. Program starts with a pop-up window "Product Registration". It needs Registration number, email, and email confirmation. I only have a serial key. Tried that then get "Registration Error - A network error occurred. Please check your internet connection and try again". I have submitted a ticket. Just wondering if anyone knows if I can solve this without Punch Support. Thanks.
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Rank: Advanced Member
Joined: 11/1/2002(UTC)
Posts: 7,693
Thanks: 8 times
Was thanked: 149 time(s) in 146 post(s)
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I just sent you an email with the email address of a Punch tech that will help you to solve this issue.
Hope this helps. |
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 1 user thanked Patricia G. for this useful post.
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Rank: Newbie
Joined: 2/5/2023(UTC) Posts: 4 Location: Colorado
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I have the same issue stating my network error but it is not. Help please. Thanks
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Rank: Advanced Member
Joined: 11/1/2002(UTC)
Posts: 7,693
Thanks: 8 times
Was thanked: 149 time(s) in 146 post(s)
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Hi there,
Tech support told me that some system requirements for older software are out-of-date re: new OSs.
One of my contacts will be able to help you with an upgrade, so as I did with the user above, I will send you an email with the contact.
Hope this helps.
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Rank: Newbie
Joined: 2/26/2023(UTC) Posts: 2 Thanks: 1 times
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@patricia G. can you email me the contact as well. Having the same issues with V20
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Rank: Advanced Member
Joined: 2/5/2002(UTC)
Posts: 180
Thanks: 5 times
Was thanked: 21 time(s) in 19 post(s)
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Hello, Originally Posted by: Vdub  same issues with V20 V20 programs don't have this problem. Describe the exact problem and please inform the complete name and OS of your program. |
Punch! Software Forum Host Questions or Comments about the Forum? Email Me! [email protected]
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Rank: Newbie
Joined: 2/26/2023(UTC) Posts: 2 Thanks: 1 times
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After installation of Professional V20 when trying to register it gets the following error: Registration Error "A network error occurred. Please check your internet connection and try again." This has been happening for 3 days. Tried uninstalling and reinstalling and still getting error. Screenshot attached. Window 11 Pro v22H2 x64 Punch Home and Landscape Professional V20 I have sent emails to Punch directly and have not gotten any response either.  Screenshot 2023-02-27 081630.png (58kb) downloaded 4 time(s).
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Rank: Advanced Member
Joined: 11/1/2002(UTC)
Posts: 7,693
Thanks: 8 times
Was thanked: 149 time(s) in 146 post(s)
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This is a different issue, but anyway, I sent you a tech support contact by email. |
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1 user thanked Patricia G. for this useful post.
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Rank: Advanced Member
Joined: 2/5/2002(UTC)
Posts: 180
Thanks: 5 times
Was thanked: 21 time(s) in 19 post(s)
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Hi All, Users experiencing this problem => please submit a ticket to tech support. |
Punch! Software Forum Host Questions or Comments about the Forum? Email Me! [email protected]
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