Welcome Guest! To enable all features please Login or Register.



Go to last post Go to first unread
Dr Curtis  
#1 Posted : Friday, October 1, 2021 10:15:22 PM(UTC)
Dr Curtis

Rank: Newbie

Joined: 10/1/2021(UTC)
Posts: 1
United States
Location: Texas

My Punch v21 requires a CD or DVD in the optical drive before it will launch successfully. Not sure why this is now required; I purchased V21 and previous versions via download and did not install via DVD. Is anyone else experiencing this issue, and how can I bypass this requirement? Thanks all!
Patricia G.  
#2 Posted : Friday, October 1, 2021 10:44:41 PM(UTC)
Patricia G.

Rank: Advanced Member

Joined: 11/1/2002(UTC)
Posts: 7,400

Thanks: 7 times
Was thanked: 113 time(s) in 111 post(s)
Hi there,

This depends of the option you selected during the purchase.

As you can see in the image below (outlined in red), there are 2 options:
- Download: in this case, you should receive an email with a link, so you can download and install the program.
- DVD: in this case, you will receive a DVD and use it to install the program.

Product Options.jpg (71kb) downloaded 6 time(s).

I didn't see this problem before, but if you bought the Download option and the program is asking for a DVD, then you should contact Tech Support to solve the issue.

Hope this helps.
Patricia G.- Forum Moderator
My Website: Punchhelpers
My Facebook page: Punchhelpers on Facebook
My eBooks: Pat’s eBooks
My Store: Punchhelpers Store
Users browsing this topic
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.