Rank: Newbie
Joined: 11/20/2022(UTC)
Posts: 3
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Hi,
I'm using Home and Landscape Design - Architectural Series v22.0.0.1015 with a design file created about 12 years ago from another version (v16 I think). On the old version when I did a walk through, the whole house was rendered and I was able to walk through it continuously. Now with the new version, all I get is a single frame rendering and I am not able to walk through the house at all. When I move the little man nothing happens until I let up on the mouse button, then another single frame is rendered which is at most 6 inches from the previous rendering. In other words, instead of a walk through all I get is a still picture. I've tried changing the color depth on the graphics card but that had no effect. Still, all I got was a single frame and not able to "walk" through the house.
How do I fix this?
Thank you,
Brian
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Rank: Advanced Member
Joined: 11/1/2002(UTC)
Posts: 7,693
Thanks: 8 times
Was thanked: 149 time(s) in 146 post(s)
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Hi there,
Some issues can be related to hardware you are using. Please, post any information you have on your system (operating system, video card, Ram, etc).
Also, can you inform the size (Mb) of your Punch file? |
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Rank: Newbie
Joined: 11/20/2022(UTC)
Posts: 3
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Hi,
Sorry for the delay. Here is the information you need.
I'm using Windows 10 Pro on a 64 bit intel core i7 CPU @ 3.10GHz and 32GB RAM. The video card is Radeon RX580 with 8G video RAM. The size of the .PRO file is 19,820KB. I know this is an older system but this file used to work fine on it.
Thank you for your help,
Brian
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Rank: Advanced Member
Joined: 11/1/2002(UTC)
Posts: 7,693
Thanks: 8 times
Was thanked: 149 time(s) in 146 post(s)
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Hi there, Some notes: 1 - Your computer HW is fine to run Punch V22. Just confirm that the system is updated. 2 - Unzip and open the file attached => export the animation => as you can see the program works without problems.  Design1.zip (4kb) downloaded 3 time(s). So probably, your problem is related with the settings you used with your old program. Keep in mind that, with V22, we have different settings (for topography, textures, rendering, etc). I'd suggest that you check if the file is rendering correctly in V22. If it is rendering correctly, delete the old path and create a new animation path and see if it works. Hope this helps. |
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Rank: Newbie
Joined: 11/20/2022(UTC)
Posts: 3
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Hi Patricia,
I downloaded and ran the zip file you sent me. That works fine. I still have problems with my file though. It doesn't do the walk through. What settings would you suggest I change to make this work? Could it be that that Punch just can't handle a 19MB file?
Thank you,
Brian
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Rank: Advanced Member
Joined: 11/1/2002(UTC)
Posts: 7,693
Thanks: 8 times
Was thanked: 149 time(s) in 146 post(s)
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Hi Brian,
In the past, I created an animation with a 500 Mb file, so you can be sure that Punch can handle large files.
In this case, I think that this can be a hardware problem in your computer that must checked by tech support by submitting a ticket (main website).
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