Rank: Newbie
Joined: 10/14/2022(UTC) Posts: 4  Location: Pacific Northwest Thanks: 1 times
|
I have verson 25, freshly installed on a new laptop. It has an integrated graphics card, and I realize now that it may not work well, but it's been working up until now. When I open the program, only the bottom right 1/4 of the window has a grid and is workable space. Do I have something set wrong? Thank you.
|
|
|
|
|
|
Rank: Administration
Joined: 11/1/2002(UTC) Posts: 7,750
Thanks: 9 times Was thanked: 153 time(s) in 150 post(s)
|
Hi there, I saw this problem before and it sounds like a hardware / configuration problem, therefore you will need to contact tech support so they can check the issues in your computer (software and hardware), OS settings, etc. and also they will check your system, limitations, etc. Hope this helps. |
|
|
|
|
|
|
Rank: Administration
Joined: 11/1/2002(UTC) Posts: 7,750
Thanks: 9 times Was thanked: 153 time(s) in 150 post(s)
|
Hi there,
Try this solution => if the laptop is in a docking station remove it. Some computers have a USB dongle video cable. Could try it without the cable.
Hope this helps. |
|
|
|
|
|
|
Rank: Newbie
Joined: 10/14/2022(UTC) Posts: 4  Location: Pacific Northwest Thanks: 1 times
|
Thank you. It's not in a docking station, but I did a system restore and that seems to have solved the issue.
|
|
|
|
|
|
Rank: Administration
Joined: 11/1/2002(UTC) Posts: 7,750
Thanks: 9 times Was thanked: 153 time(s) in 150 post(s)
|
Glad to know that the problem is solved! |
|
|
|
|
|
|
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.
Important Information:
The Punch Software uses cookies. By continuing to browse this site, you are agreeing to our use of cookies.
More Details
Close